Getting Through a Stonewalling Lender

Good Evening Folks,

I am headed to Hawaii and I wanted to make sure I wrote to everyone before I left. We are doing a boot camp there so I will be blogging. I went in April for two weeks and was MIA most of the time:-). Hawaii is one of my favorite places to visit - so peaceful, warm, great beaches, it is wonderful.

We have hired a few people to help us make some major changes - we are moving all our training classes to a state-of-the-art facility in Iowa, we are making a membership site with all kinds of great freebies for those who register, building an entirely new web site, starting a web TV show, offering all sorts of great services like tenant checking, online rental payments, property maintenance, and so much more. Just wait until it is all launched.

Working on all this has kept me really busy. I have been writing letters and making flyer's and posting information and working my butt off. My goal is to provide you with an amazing place to learn online - The Investors Edge University - is taking on a new life.

Once I get everything launched - I will post new information daily. It's a big commitment on my part because I will have to get online no matter what I am doing:-). I'm excited though. I need some structure on my life:-). I lose all structure in the summer when no kids are getting up for school - I sleep in, walk the dogs in the middle of the day, stay up really late, and just get out of control:-). It's a good life.

My youngest, Billy, just got his drivers license today! Another 16 year old on the roads - watch out. No seriously - he is a really good driver. All three of the kids are. It's hard to believe all three of my kids are so grown up. I am excited to have raised one amazing daughter and to have come into Billy and Kris' life when I did and get to be part of their raising as well. It's been a real blessing to have raised three wonderful children.

So, what does all this have to do with real estate investing - nothing. Just felt like saying hi to everyone before my 200 hour flight:-). Have a great evening, spend time with family, turn off the TV, make good use of this beautiful night...

Before I go - I wanted to give you some tips on how to GET THROUGH A STONEWALLING LENDER...

Trying to get through to the right person is difficult at times. Getting that individual to actually answer their phone is even more difficult. That’s why it’s important to get the fax number or e-mail address of the person you will be working with. Many times, their voice mail will tell you not to leave a message more than once in any 24-hour period. That’s how inundated they are. The trick is to do your best to get the rep’s e-mail address.

E-mail is one of the best ways for them to communicate with you. But if you can’t get an e-mail address and phone tag doesn’t work, then fax them repeatedly until you are contacted. They have so many delinquent loans they are dealing with that files are often pushed to the bottom of the pile. Constant communication helps keep your short sale on the top of the pile. We don’t want you to be so pushy that the rep doesn’t like you, but be professionally persistent enough to be taken seriously, even though you are a pain. Have you ever heard that the squeaky wheel gets the oil?


We have faxed the same rep over 200 times in one day … seriously. On one particular day, a rep simply refused to call us back. We had left over 13 messages. We were both very frustrated and were at our wits’ end. We don’t know what came over us, but we decided to fax until we got a call back. We began faxing throughout the day. Finally, at the end of the day, the rep called, yelling, “You faxed me over 200 times today! What is wrong with you?!” We stated that we hadn’t received a confirmation and didn’t realize how many times the fax had gone through. The rep stated that she would never work with us, because we had gotten her in trouble. We reminded her that tomorrow was a new day and we had nothing to do tomorrow except fax her again, and, after a long pause, she took our deal. It was great!

Don't let the bank push you around - stay tough....

BTW - you have to watch the bobble head video I put on my youtube page. It is hysterical:-).

Have a Blessed Day,

Dwan
www.youtube.com/dwanbenttwyford